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General Myibidder support
Can't log in Sat Feb 25, 2017 10:35 PM Quote
doctorc501FM
Newbie
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Posts: 1
Member Since: Feb 25, 2017
Location: Salt Lake City

Trying to log into app, keeps having wrong eBay user id or password message, and logged into Ebay several times with password/username.

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 Sun Feb 26, 2017 03:21 AM Quote
Sashka
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Posts: 3765
Member Since: Feb 13, 2008
Location: www.myibidder.com

Could be a temporary lock. Please try again after 24 hours.

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unable to sign in/up... Mon Mar 27, 2017 06:17 PM Quote
gobbshyte-1@aol.com
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i've tried several times and it still won't let me in, i used my free trial and then went dormant due to illness, decided to purchase the app and now i can't sign in.. please help..

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 Tue Mar 28, 2017 02:14 AM Quote
Sashka
Support
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Posts: 3765
Member Since: Feb 13, 2008
Location: www.myibidder.com

Please contact support directly regarding your login-related issues.
Don't forget to provide your eBay user id (no password) so I could look it up.

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Logging in after changing eBay password Wed Mar 29, 2017 01:21 AM Quote
Dr Jones
Newbie
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Posts: 3
Member Since: Mar 29, 2017
Location: United States

Cannot log in to Myibidder since I changed my eBay password. I double checked and I am entering it correctly. Can support please help.

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 Wed Mar 29, 2017 02:08 AM Quote
Sashka
Support
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Posts: 3765
Member Since: Feb 13, 2008
Location: www.myibidder.com

Dr Jones,
Please avoid sending your question multiple times, it will not speed up the response.
I answered to you in the support ticket. Please check and follow up if any issues.

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Can't log in Wed Mar 29, 2017 02:13 AM Quote
Dr Jones
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Posts: 3
Member Since: Mar 29, 2017
Location: United States

Sorry but it is frustrating. I am entering everything exactly the way it is in eBay and it still says "Incorrect User ID or Password". Myibidder is the best app like it out there, but now it's useless to me.

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 Wed Mar 29, 2017 02:15 AM Quote
Sashka
Support
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Posts: 3765
Member Since: Feb 13, 2008
Location: www.myibidder.com

In this case it's possible you have a temporary lock on eBay's side.
They usually remove it after 24 hours. Please wait and try again.

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Can't log in Wed Mar 29, 2017 02:21 AM Quote
Dr Jones
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Posts: 3
Member Since: Mar 29, 2017
Location: United States

OK, I'll try again tomorrow.

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 Thu Apr 06, 2017 01:28 AM Quote
Mike
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Same story here - can't log in. Changed my ebay password to see if it would help, it did not. No problems with my second account though.

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 Thu Apr 06, 2017 01:34 AM Quote
Sashka
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Posts: 3765
Member Since: Feb 13, 2008
Location: www.myibidder.com

Please try the suggestion mentioned above. Meanwhile, you can use your other account.

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 Thu Apr 06, 2017 01:58 AM Quote
Mike
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I'll try to wait it out first - I really don't want to buy using the other account.

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