hi! I have a similary problem. I cannt login with ONE OF MY ACCOUNTS, but with others?! ID-nr and PW are ok.

I have firefox with mac os!

If you can not login, please check that your password is strong enough:
http://www.myibay.com/forums/viewtopic/1316/short-or-weak-password-will-prevent-you-from-bidding/

Hi,
Just downloaded program, tried to log in and it just freezes everything. Have to ctrl+alt+del to get out. Actually changed my password to crazy difficult too. Still does the same thing. I am running FireFox 3.0.6. Any ideas? I do a lot of bidding in a day so any other of the FireFox sniping tools good? Thanks for your time.

Did you download the program or using Firefox to login?

If you download the program, please check that your Firewall is not blocking the connection:
http://www.myibay.com/forums/viewtopic/668/password-or-connection-error-message-when-login/

If you are using Firefox to login, please let me know your eBay user id so I can check.
You can use Contact form if you don't feel comfortable posting it on the public forum.

eBay id is braintattoo5407. I clicked on Tolls, add-ons, browse all add-ons and searched for myibay and downloaded it. (another eBayer told me about it) I then went to eBay, where I am logged in automatically, chose an item then used the drop down in tools to "snipe it with myibay" Tried about 6 times and it freezes every time. I have sygate but I chose "allow all". I have a very secure password as well. Thanks much for the quick response. I appreciate it.

I checked it on my side and see that your browser never made an attempt to login actually so it's not a problem with your password.

Please check that you don't have a conflict with other add-ons.
You may want to check any pop-up blockers and your own password manager. You may also need to check if you have cookies enabled.
In the worst case, you can try to disable all add-ons, but myibay (do a Firefox restart after that). If it works, then enable your add-ons one by one to see which one is causing the conflict.

I personally use Firefox 3.0.6 and 3.1b2 with this add-on with no problems.

Apparently I had to exit sygate for it to work. I managed to schedule a bid . However, when I clicked the "close" button it wouldn't so I just x'ed out. I assume it will still work. Thanks again for your help.

Maybe sygate is blocking pop-ups.. You can check its settings to allow those pop-ups, this way you can keep your sygate active and running anyway.

Yes, "x" is the same as "Close" so this is fine.