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Cannot down myibay-setup.exe --> virus detected Tue Jul 25, 2017 03:16 AM Quote
ignatz
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In trying to download myibay-setup.exe, my virus scanner gives me a download "failed - virus detected" error.

Can you explain why I would see this warning?

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 Tue Jul 25, 2017 03:25 AM Quote
Sashka
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Please provide the full message or a screenshot.

Also, let me know the link you used. It seems like you used a link outside of the website which is not supported. All software must be downloaded from this website only.

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more info about download problem Wed Jul 26, 2017 06:27 AM Quote
ignatz
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Tried to download from address in email
http://www.myibidder.com/download/myibay-setup.exe

I can't seem to find much information about the error on my system. I don't know where log files are kept. I get a windows defender message in the win10 action center (screen capture attached) and apparaently a Google chrome message in the task bar (image attached). Clicking on these messages to get more info does not provide any details.

Download Capture1.PNG
Download Capture.PNG
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 Wed Jul 26, 2017 02:42 PM Quote
Sashka
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I tried using Windows Defender in the past and it did not find any virus in the file.
I tried the latest definition and I see it reported it. Seems like a false alarm.
I submitted it to Microsoft for investigation.
Thank you for letting me know.

Meanwhile, you can use the Web-based interface of the sniper or add the file to the exceptions list.

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 Wed Jul 26, 2017 08:08 PM Quote
Sashka
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Just to confirm, the definition version I used is 1.249.257.
I checked the file with Microsoft using the later version 1.249.264 and it confirmed the file is clean.

So it appears the issue was already resolved on their side. You may need to update your Defender to get the latest.

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 Thu Jul 27, 2017 03:36 AM Quote
ignatz
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My definitions are 1.249.237.0. I will update this and try again.

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 Thu Jul 27, 2017 03:45 AM Quote
ignatz
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Downloaded OK with updated definitions 1.249.281.0.

Thank you.

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