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Bid placed in incorrect Ebay region Mon Apr 01, 2019 12:16 PM Quote
miscellaneous_again
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Hi,
I recently checked my Nectar points on eBay UK.
The items won using myibidder earned zero points.
The reason stated was as follows :

You committed to buy this item on an eBay site outside of eBay.co.uk, so the purchase does not qualify for Nectar points.

I've checked the eBay country setting and it's set to eBay UK.
This has been happening for atleast the past 5 months.

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 Mon Apr 01, 2019 09:31 PM Quote
Sashka
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Location: www.myibidder.com

This is not "eBay country", that affects how you open links in your browsers only.
You need to change "My Snipe Target" to actually use "eBay UK" for placing your bids:
https://www.myibidder.com/main/profile




Last edited on Mon Apr 01, 2019 09:32 PM.
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 Tue Apr 02, 2019 12:32 AM Quote
miscellaneous_again
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Thanks
I was using the android app and couldn't see that option.
I've now updated my profile on the website.
Thanks again

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 Tue Apr 02, 2019 12:38 AM Quote
Sashka
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Yes, updating the option using the Web interface is good too, as that will affect your Android app.

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 Fri Apr 05, 2019 02:32 PM Quote
miscellaneous_again
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Hi,
I set my snipe target to eBay UK as instructed using the web interface.
My bids are still being placed on eBay.com.
I've checked and can't find the snipe target setting in the Android app.
Thanks

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 Fri Apr 05, 2019 06:11 PM Quote
Sashka
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It works well for others, so maybe you did not save the change or changed a different account.
If you provide the item number, I can check it for you.

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 Fri Apr 05, 2019 06:30 PM Quote
miscellaneous_again
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Hi,
Thanks for the quick reply.
The eBay item number is 173860014181
I only have one eBay account/
I've checked and it's the correct eBay username linked here.
Are there settings in the Android app to set the snipe target?

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 Fri Apr 05, 2019 06:44 PM Quote
Sashka
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The option "My Snipe Target" still points to "eBay US".
Please login to the sniper and make sure you click "Update Profile" button on the bottom of the page to save the change after you change the option.

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 Fri Apr 05, 2019 06:52 PM Quote
miscellaneous_again
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Hi,
I'm quite sure I did that a few days ago.
I had to re-login and profile/my user interface/snipe target was set to eBay United Kingdom.
Could you possibly confirm if it is now set to eBay UK?
Thanks

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 Fri Apr 05, 2019 07:58 PM Quote
Sashka
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It's not set yet.
Please make sure you click the "Update Profile" button to save the change.

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 Fri Apr 05, 2019 08:07 PM Quote
miscellaneous_again
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Hi,
I have definately clicked on the update profile button at the bottom of the screen.
Also if i logout and the back in, it shows the snipe target as eBay UK.
I changed it to eBay US saved it and logged out.
When I logged in it was still set to eBay US.
I then changed it back to eBay UK and saved it.

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 Fri Apr 05, 2019 08:09 PM Quote
Sashka
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Can you please provide a screenshot?

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 Fri Apr 05, 2019 08:22 PM Quote
miscellaneous_again
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 Fri Apr 05, 2019 09:04 PM Quote
Sashka
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This is a different account.
Changing your settings on one account does not change it on another account. All sniper's accounts are not linked to each others.
Please check.

Initially, you asked to check your sniper's account "ianhastings".
The screenshot is for "miscellaneous_again".




Last edited on Fri Apr 05, 2019 09:13 PM.
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 Fri Apr 05, 2019 09:29 PM Quote
miscellaneous_again
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Hi,
my apologies.
Do you mean I sign into this site with my eBay details rather than this account which is marked as linked to my eBay account?
Thanks

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 Fri Apr 05, 2019 09:33 PM Quote
Sashka
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You should always use your sniper's account when you login to the sniper.
This is not your eBay account (although, you can make it the same if you want so).

Currently, I see you have 2 sniper's accounts.
Your sniper's account "ianhastings" is configured to use eBay US to place bids.
Your other account is configured to use eBay UK to place bids.




Last edited on Fri Apr 05, 2019 09:37 PM.
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 Fri Apr 05, 2019 10:36 PM Quote
miscellaneous_again
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Hi,
I created the miscellaneous_again account to report the incorrect region issue.
I was not aware I had a myibidder.com account.
I only use the android app and have it linked to my eBay account.
When this conversation is finished, I'll delete the miscellaneous_again account.
Thanks again

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 Fri Apr 05, 2019 11:51 PM Quote
Sashka
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Not sure why you created another account if you were making changes on one account, while setting snipes on another one.

If you expect to use "ianhastings" for all your snipes and you want those snipes to use eBay UK, please login to "ianhastings" and set the settings to target eBay UK.

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