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General Support for Myibidder service
General Myibidder support
Downloaded desktop app but it won't log in says password is incorrect Mon Nov 09, 2020 11:12 PM Quote
Posts: 1
Member Since: Nov 09, 2020
Location: United States

I can get to the web page of myibay. And I cut & pasted my ebay password in both the web page AND the desktop app. But the app won't connect it sasy either password is incorrect or connection error. I can connect all the time and I have 20 tabs open in my browser including myibay. Any idea why. I did link my ebay account which the web page shows and I had to approve it also.

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 Tue Nov 10, 2020 12:55 AM Quote
Posts: 3645
Member Since: Feb 13, 2008

If you were able to link your eBay account, that means you were able to login to the sniper.
Please make sure you always use the same exact sniper's username/password as you used in the past when linked your eBay account.

Don't forget your sniper's password may be different from your eBay password, so you can't really interchange it unless you specifically set them to be the same (does not seem to be the case here).

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