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Iphone DARK mode can't see font Wed Aug 04, 2021 06:31 AM Quote
Mr Blue
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Hi, I contacted you a couple of days ago about myibidder not working on my iphone....This was my issue...turns out if you have the iphone in DARK mode in the phone settings, you cant see the font in your app....your app possibly needs updating to realize the iphone is in DARK mode & change your font to white...
Regards
Mr Blue

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 Wed Aug 04, 2021 02:24 PM Quote
Sashka
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Member Since: Feb 13, 2008
Location: www.myibidder.com

The app is updated and does support the dark mode.
Please make sure you download the latest version to actually use it:
https://www.myibidder.com/link/ios

The app can't force updating it, it's all under your control.
It looks like you did not update for a long time. In this case the app may ask you to relogin.
Please check and let me know if any issues updating.

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 Fri Aug 06, 2021 09:18 AM Quote
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ahh yes I see...that downloads a 2nd app, so now I have 2...& the only one that works in iPhone DARK mode is the new 2nd app that runs on a credit per use system...can we just get an update to the old original one via an update in the usual way via the app store? or are we supposed to migrate over to the new credit system & the old app to be phased out? or am I missing something?
Cheers

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 Fri Aug 06, 2021 06:38 PM Quote
Sashka
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Posts: 3634
Member Since: Feb 13, 2008
Location: www.myibidder.com

There was a migration period for the old app like 3 years ago or so. The email was sent about it and the whole transition period was about 6 months.
Maybe you missed the email or just did not use the app that often to actually follow up on this.

Anyway, please contact support directly with your purchase receipt from Apple and I'll see what I can do for you regarding credits.

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