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Ibidder didn't place bid Thu Sep 07, 2017 07:46 PM Quote
moonrakre
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Posts: 4
Member Since: Sep 07, 2017
Location: UK

Today I set up a snipe but no bid was made. Is there a time limit before which I have to set the snipe up? Or is there another reason?

There were two minutes to go on the item after I had set the snipe up so it was a surprise to find that the bid was not made even though my bid was above the finishing price.

The item number was 3620900. A png of the MyIbidder entry is attached.

I am using Windows 10.

Other bids have worked fine.

Download Capture.PNG
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 Thu Sep 07, 2017 07:51 PM Quote
Sashka
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Posts: 3781
Member Since: Feb 13, 2008
Location: www.myibidder.com

The item number is not complete, but I found the item. It is 362090017585.
The status shows "Snipe is set too late, may not be able to execute".

I see you set your snipe when it was less than 2 minutes before auction ends, that's why it was too late.

Please check the following FAQ section for more information:
https://www.myibidder.com/login/faq/4/#q5

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 Thu Sep 07, 2017 07:57 PM Quote
moonrakre
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Member Since: Sep 07, 2017
Location: UK

Thank you, Sashka.

I'll know next time to hand crank it.

Best wishes

Adrian

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ibidder didn't place bid again Tue Sep 26, 2017 08:18 PM Quote
moonrakre
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Posts: 4
Member Since: Sep 07, 2017
Location: UK

Hi,

My ibidder failed to place a bid again. This time I placed the snipe about 25 minutes before the end time but ibidder had failed to download my watch list so I entered the item number and placed the snipe. Why did this fail and what should I have done to avoid the problem, please?

A screen clip is attached showing the position after the end. The item number (in full this time!) 302459100718, my ebay id is essexinny.

Best wishes

Adrian

Download ibidCapture.PNG
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 Tue Sep 26, 2017 09:26 PM Quote
Sashka
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Posts: 3781
Member Since: Feb 13, 2008
Location: www.myibidder.com

This is not related to the original issue. The status shows that you did not link your eBay account.

Please link it as described here:
https://www.myibidder.com/forums/viewtopic/8053/important-changes-to-your-account/




Last edited on Tue Sep 26, 2017 09:28 PM.
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 Wed Sep 27, 2017 03:40 PM Quote
moonrakre
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Posts: 4
Member Since: Sep 07, 2017
Location: UK

Thank you, Sashka,

I have now linked my account but I am puzzled because I have been using ibidder for years so my account must have been linked. I had a bid successful on 10th Sept so the accounts were linked then so why were they unlinked yesterday?

And why was the error message when I tried to load my wish list that my wish list was empty rather than account not linked?

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 Wed Sep 27, 2017 03:44 PM Quote
Sashka
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Location: www.myibidder.com

This is a new thing. Proper handling and error messaging are in work. Sorry for confusions.




Last edited on Wed Sep 27, 2017 03:45 PM.
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